appeal-greatsphynx-999 GreatSphynx | No topic given (created via panel)

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Messages: 31 (source)
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BA Appeals botFri, 17 Sep 2021 05:01:21 GMT@GreatSphynx has created a new ticket
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BA Appeals botFri, 17 Sep 2021 05:01:21 GMT
GreatSphynx
Hello there, @GreatSphynx!
A member of staff will assist you shortly.
In the meantime, please lookup your profile on https://battlefield.agency/ and link it here :)
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GreatSphynx Fri, 17 Sep 2021 05:01:32 GMThttps://battlefield.agency/player/f504ffcc-83a9-438f-8803-c36ee546b16d
Battlefield Agency
BF4 anticheat, player insights never seen before & much more
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GreatSphynx Fri, 17 Sep 2021 05:26:47 GMTi know it's late so i'm not expecting a response right away. went to join a game and got the message I was banned. BA says my account is linked to some random account, not sure if it was like some IP thing or something else that triggered it.

I stream the game every time I play it, so I have plenty of VODs of me playing. I recognize the name of the account BA says I'm linked to as well from the Banzore HC rush server I always play in. I can probably find a clip in one of my vod's of that guy killing me. idk if you need more proof than that that it is not my account, but just let me know.
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Bunny Fri, 17 Sep 2021 11:08:34 GMTyeap, great idea, try to find that clip.
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Bunny Fri, 17 Sep 2021 11:08:48 GMTif you find that, thats proof enough
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GreatSphynx Fri, 17 Sep 2021 11:20:59 GMTalright, i found it earlier. here is the clip of me killing them https://clips.twitch.tv/ObesePuzzledPlumberNotATK-G34s65_TG9tf6XSj
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GreatSphynx Fri, 17 Sep 2021 11:21:23 GMTthe match or two before this was on locker and they were on the other team and i think i died to them a couple times but i couldn't find it.
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GreatSphynx Fri, 17 Sep 2021 11:23:41 GMTalso them on the other team from the match earlier in the vod.
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GreatSphynx Fri, 17 Sep 2021 11:24:05 GMTidk if ip spoofing is a thing or how my account would have been tied to someone elses, but yeah. i have plenty of vods of me playing and i don't cheat lol
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GreatSphynx Fri, 17 Sep 2021 11:25:35 GMTthese matches were a couple weeks ago, but i have seen them on this particular banzore server other times. its one of the only servers i play on now so i tend to recognize people
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GreatSphynx Sat, 18 Sep 2021 05:12:09 GMTIf there's anything else I can find for you in vods or any questions i can answer or something just lemme know
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Hysteria Sat, 18 Sep 2021 05:14:40 GMT@GreatSphynx do you have COX internet?
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GreatSphynx Sat, 18 Sep 2021 05:15:01 GMTyeah COX in socal
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Hysteria Sat, 18 Sep 2021 05:15:08 GMTokay yeah i see the problem
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Hysteria Sat, 18 Sep 2021 05:15:21 GMTyouve been unbanned, you just got extremely unlucky with this guy
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GreatSphynx Sat, 18 Sep 2021 05:16:02 GMTwas it some sort of IP conflict thing or something?
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GreatSphynx Sat, 18 Sep 2021 05:16:30 GMTcuz i play with my twitch chat a lot and i add random people to my friends list and tell anyone in my chat to join, so it might have been someone from my twitch stream who was trying to fuck around idk
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GreatSphynx Sat, 18 Sep 2021 05:16:44 GMTnot a big deal if i don't know, but if it was someone being an ass i'd ban them from my steam lol
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GreatSphynx Sat, 18 Sep 2021 05:17:32 GMTstream not steam
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Hysteria Sat, 18 Sep 2021 05:17:45 GMTpart of it is that COX uses a type of NAT which can lead to this situation, basically someone nearby you with the same ISP was assigned the same IP address that you had at the time
they also have multiple accounts and have cheated and this it appeared that you were one of the alts
Upon further investigation its reasonable to believe its a different person
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Hysteria Sat, 18 Sep 2021 05:18:18 GMTnah like i said, you just got unlucky, happens sometimes, which is why we have appealing as an option
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GreatSphynx Sat, 18 Sep 2021 05:18:40 GMTalright, that's weird. where i live there are literally only 2 isp's so i'm not that surprised, but yeah i appreciate you looking into it
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GreatSphynx Sat, 18 Sep 2021 05:19:04 GMTis there anything you suggest i do to potentially prevent something like this from happening again? it seems like its rare, but i know lots of servers block VPNs and other stuff that changes your IP
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GreatSphynx Sat, 18 Sep 2021 05:19:43 GMTbut im guessing since that other account is banned it probably wont be an issue
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Hysteria Sat, 18 Sep 2021 05:21:16 GMTwe make a note on your profile with your previous appeals we can check before banning someone again so it shouldnt be a problem in the future
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Hysteria Sat, 18 Sep 2021 05:21:31 GMTif you were banned for something else you can come appeal again as well
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GreatSphynx Sat, 18 Sep 2021 05:21:55 GMTalright cool, thanks for looking into it. i appreciate it
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Hysteria Sat, 18 Sep 2021 05:22:07 GMT:blobthumbsup:
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Hysteria Sat, 18 Sep 2021 05:22:08 GMT-aclose
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BA Appeals botSat, 18 Sep 2021 05:22:08 GMT
Hysteria
✅ Ticket 999 closed
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