appeal-sulvay-261 Sulvay | No topic given (created via panel)

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Messages: 49 (source)
avatar16:06
BA Appeals botFri, 23 Apr 2021 16:06:50 GMT@Sulvay has created a new ticket
avatar16:06
BA Appeals botFri, 23 Apr 2021 16:06:50 GMT
Sulvay
Hello there, @Sulvay!
A member of staff will assist you shortly.
In the meantime, please lookup your profile on https://battlefield.agency/ and link it here :)
Topic
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avatar16:07
Sulvay Fri, 23 Apr 2021 16:07:54 GMTHey I have been recently banned with BF4DB I just came back to bf4 and found out my account has been hacked and used to cheat on 2-4 years ago and i was banned on all servers I just came back to battlefield and got banned becuase of it
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Sulvay Fri, 23 Apr 2021 16:08:02 GMTI have an appeal approval from the other anti cheat guys
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Sulvay Fri, 23 Apr 2021 16:08:19 GMTand they approve dmy ban appeal
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Sulvay Fri, 23 Apr 2021 16:08:25 GMTlet me know if I can provide an other information
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KasliCatal Fri, 23 Apr 2021 16:16:53 GMTLink your profile first
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Sulvay Fri, 23 Apr 2021 16:32:01 GMTis this what you are looking for ?
avatar16:32
Sulvay Fri, 23 Apr 2021 16:32:20 GMThttps://battlefield.agency/player/22a673ce-9bfe-4080-803e-02a0eb5363d5
Battlefield Agency
BF4 anticheat, player insights never seen before & much more
avatar16:33
Sulvay Fri, 23 Apr 2021 16:33:19 GMThttps://battlelog.battlefield.com/bf4/soldier/Sulvayy/stats/515043103/pc/
Progression - Sulvayy - Battlelog
 / Battlefield 4
Battlelog is a free social platform that ties into Battlefield 4 and Battlefield 3 and lets you socialize, track stats, plan your next game, and more from your web browser!
avatar16:39
Neutron Fri, 23 Apr 2021 16:39:46 GMTyes, thats the one
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Sulvay Fri, 23 Apr 2021 16:39:50 GMTawesome
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Neutron Fri, 23 Apr 2021 16:39:51 GMTwhich country are you from?
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Sulvay Fri, 23 Apr 2021 16:40:03 GMTUnited states
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Sulvay Fri, 23 Apr 2021 16:40:10 GMTIm from Poland tho
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Sulvay Fri, 23 Apr 2021 16:40:15 GMTlive in United States
avatar17:00
Neutron Fri, 23 Apr 2021 17:00:25 GMTTo verify that you actually fully own this account, please change your EA ID in the EA account settings to BAVerify_94331. Then re-login to https://battlelog.battlefield.com/, notify us here and we will check it. Afterwards you can change it back immediately.
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Sulvay Fri, 23 Apr 2021 17:07:08 GMTDone I have done it for both of my accounts
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Sulvay Fri, 23 Apr 2021 17:07:12 GMTthe second account I named it
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Sulvay Fri, 23 Apr 2021 17:07:14 GMTBAVerify_94331_1
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Sulvay Fri, 23 Apr 2021 17:07:25 GMTsince I couldnt name 2 accounts same name
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Sulvay Fri, 23 Apr 2021 17:07:34 GMTlet me know what I should do next
avatar20:25
Neutron Fri, 23 Apr 2021 20:25:09 GMTyou didnt have to rename the other account, but anyway
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Neutron Fri, 23 Apr 2021 20:25:19 GMTboth verified, you can change them back
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Neutron Fri, 23 Apr 2021 20:25:36 GMTany other countries you played from?
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Sulvay Fri, 23 Apr 2021 20:33:39 GMTnope
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Sulvay Fri, 23 Apr 2021 20:33:43 GMTonly united states
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Neutron Sat, 24 Apr 2021 10:49:55 GMTBy our info it's more like 6-7 years ago
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Neutron Sat, 24 Apr 2021 10:50:30 GMThave you enabled 2-factor auth and started using different passwords for each account since then?
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Neutron Sat, 24 Apr 2021 10:50:39 GMT@Sulvay
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Sulvay Sat, 24 Apr 2021 13:54:52 GMTAo by my knowledge last time i used the account was 2015
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Sulvay Sat, 24 Apr 2021 13:55:24 GMTI think I only have 2 factor auth for one account
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Sulvay Sat, 24 Apr 2021 13:55:31 GMTBut im not sure
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Sulvay Sat, 24 Apr 2021 13:56:02 GMTSo ye 2015 is 6 years ago you are right
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Sulvay Sat, 24 Apr 2021 13:56:11 GMTI uploaded a yt video of one of my games
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Sulvay Sat, 24 Apr 2021 13:56:17 GMTAnd it wa October 2015
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Sulvay Sat, 24 Apr 2021 13:56:24 GMTLast time i played i guess
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Sulvay Sat, 24 Apr 2021 13:56:35 GMTWell I played this past 2 weeks
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Sulvay Sat, 24 Apr 2021 13:56:42 GMTBefore that was 2015
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Neutron Sat, 24 Apr 2021 14:04:30 GMTchecks out
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Neutron Sat, 24 Apr 2021 14:05:10 GMTi have a little cyber security paste that you should take to heart
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Neutron Sat, 24 Apr 2021 14:05:13 GMT- Change your password if not already done and enable 2-factor authentication, preferably over the Authenticator/Authy app with TOTP (it's good to use it everywhere you can since it denies access to unauthorized users even if the password is known)
- Don't use the same password across multiple services - the way that accounts are compromised is by trying password+email combinations leaked from hacked websites against other services such as Origin. A password manager such as KeePassX or Dashlane can help.
- You can test your emails for any such combinations having been leaked) for example on https://sec.hpi.de/ilc/search?lang=en
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Neutron Sat, 24 Apr 2021 14:05:55 GMTwith that being said, appeal accepted
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Neutron Sat, 24 Apr 2021 14:05:56 GMT-rclose
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BA Reports botSat, 24 Apr 2021 14:05:56 GMT
Neutron
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avatar14:06
Neutron Sat, 24 Apr 2021 14:06:00 GMT-aclose
avatar14:06
BA Appeals botSat, 24 Apr 2021 14:06:00 GMT
Neutron
✅ Ticket 261 closed
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